Cracked glass

Easy read information

Why easy read is important

Woman looking at easy read document

Most people find accessible information easier to understand. It is jargon-free, with unnecessary detail taken out, and presented in a clear, attractive way.

More and more organisations recognise the importance of making their information accessible to as many people as possible.

  • Accessible information helps you reach people with low literacy, learning disabilities or people with English as a second language.
  • Accessible information can be developed alongside your mainstream information - we can create accessible documents from existing leaflets and web sites.
  • The format can be printed booklets, PDFs, web pages, audio or video - it can combine formats to produce an accessible package.

Keith has 20 years' experience creating accessible information and has produced hundreds of pieces of work, some of which are shown below:

In addition, Finn Aubrey Conboy works to create the easy read information in all its guises.

Model servicesimage NHS Genomics cover image Norwich Easy Read Equal Opportunities Parenting Toolkit front cover - woman holding child Abuse leaflet with clenched fist and woman shouting Winterbourne Review - Magnifying glass over person filling in a form Cover for Way to Go booklet Cover of Social Care Leaflet with line of people in front of town hall Poster about exclusion Greenwich Council Recycling leaflet cover - bins Easy Read cover of So what, what next? Radar booklet cover Easy Read Agenda Easy Read Learning Together Northwest cover Disabilities Trust Annual Review - collage of people on front cover Easy Read document for Norkfolk PCT BSF Poster Moving on Cover Plan for jobs cover Model Service document cover Valuing People agenda with collage jigsaw pieces My Time, My Choice event poster Black and white Sunrise poster Health Facilitation cover Disability Rights Commission cover Your Health, Your Future booklet cover Fast Forward Poster Homestart cover of booklet You can work it out cover of booklet HSF cover Count me in cover NHS employment

Easy words

We get rid of the jargon.

Collage of difficult to understand words

"We will undertake a consultation to determine the views of our service users" becomes:

"We will ask service users what they think".

Large text and clear type

Big lettering

We use 14+ point type size, extra spacing between lines and paragraphs and typefaces such as Century Gothic which are stylish and accessible.

We use short sentences, subheadings and colour.


We are licensed to use Photosymbols, the cutting-edge photo collection to support information for people with learning disabilities.

Group of people with a learning disability

We can add custom photos of service users, staff, buildings and your local landmarks.

Accessible leaflets, posters, reports, agendas - Print or PDFs

Easy read report with images on front

We can design booklets, leaflets and posters. We can prepare accessible documents for commercial print.

We can provide PDFs for you. These can be high resolution for print, or lower resolution documents optimised for web and email.

We can send you links to examples of our previous work on request.

Audio information

Black headphones

We can produce your accessible information as MP3s or CDs. We have a great deal of experience of voiceovers, audio editing, composing original music and mastering audio.

We can also integrate audio into your web site to make it accessible to people who find reading difficult.

Accessible web sites

Woman using laptop computer

We have a lot of experience designing accessible web sites. Keith has many years' experience working directly with people with learning disabilities to produce accessible information.

Your site can include the views of people with learning disabilities, news, accessible minutes and agendas, photos and links to news or resources. It offers people with learning disabilities a sense of ownership of the site.

Group of people with a learning disability

The web site can be supported with Photosymbols and photos of service users, staff and local buildings. Audio and video can support the text.

Accessible videos

Profile of man using video camera

We work in partnership with a highly experienced film maker, editor and facilitator, Piotr Obal.

We can offer you an accessible film with voiceover, original music and subtitles tailored to your audience.

This can become a DVD or online video.

Find out more

Information sign

All images on this page were created by Photosymbols.

Customers' comments

"We are an advocacy organisation that helps people with learning disabilities to have a stronger voice. Keith updated our website to make it more accessible: all pages are in a simple to use Easy Ready format, meaning that people with a learning disability, as well as others, can use our website effectively.

Keith was professional and easy to deal with and is still helpful when we require regular updates."

Will Davies Director, Lewisham Speaking Up

"Keith helped us communicate the Care Act 2014 changes by providing easy read material for engaging with residents and helping them to understand local policy changes.

The materials Keith produced for us were well utilised and made complicated subject matter accessible."

Glen Oldfield Care Act Project Officer, London Borough of Barking and Dagenham

"Keith has worked with us to develop our accessible web site. He gave clear advice and great ideas, which has resulted in a web site we are very pleased with. Thanks!!"

Beverley Liver Director and co-ordinator at Learning Together North West

"Keith has played a vital role in starting and building our website with thoughtful design. His experience working with people with learning difficulties has led to many helpful and appropriate suggestions.

He is brilliantly fast to update and respond with all ideas and changes and makes himself readily available for any questions and/or support.

He keeps us technically up to date, making our website accessible on all formats without prompting, and a complete pleasure to work with."

Roz Anderson Parents Project Worker/Advocate at the Elfrida Society

"Keith's work at Working with Words was of the very highest quality.

Keith pushed the frontiers of Easy Read design and information for marginalised and hard to reach groups forward with every job he did at Working with Words.

This in itself is impressive, the fact that he worked totally alongside and in genuine partnership with learning disabled people as he did it was nothing short of remarkable.”

Pete Le Grys co-founder of Photosymbols

"We used Otherness to create the first Easy read versions of our leaflets, so it was very important that we had the best design to communicate the information in the most appropriate way.

We were entirely satisfied. I’d like to record that we were very impressed with the standard of work and the speed of turnaround all at a very reasonable price."

Helen Tridgell Head of Marketing & Fundraising, The Disabilities Trust

"I approached Keith Aubrey and Piotr Obal to undertake a piece of work for Greenwich Day Services for people with learning disabilities. We were looking at undertaking major service changes and looking at ways to communicate the changes in a visual way to people who use our service. We wanted an accessible DVD which we could use as part of a rolling programme of consultation sessions.

Keith and Piotr understood exactly what we were looking for and set about filming and compiling a DVD to show to people to help them understand what changes we were making and how they could choose to do different things with their days if they wanted to.

We were difficult customers and wanted changes and edits continuously. Keith and Piotr were responsive and flexible and could not have been more helpful every step of the way. Their experience of making communication accessible for people with a learning disability is clear and we are very happy with the final product."

Claire Monmirelle Day Services Resource Manager, London Borough of Greenwich

Our customers

See our customer list for our full range of work which includes all our easy read, print, sound and music work.

Get in touch

Contact us to find out more about our Easy read work.

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